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Helpdesk
Looking for experienced personnel to assist your customers in their IT challenges. DFC has the ability to provide your organization with qualified experienced personnel who can handle those challenges. We can provide you with following Tier levels of support and much more
Tier 1 – First Line of Defense for your 24 x7 call center
Tier 2 – Highly skilled and qualified technicians who have the ability to resolve hardware/software issues that require specialized efforts
Tier 3 – Subject Matter Experts (SME)
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