Comprehensive Coverage for Your Practice

The ever changing technologies in the medical field is difficult enough, but the introduction of full EMR (Electronic Medical Records) being readily available to any patient upon request has created a demand for new IT solutions with an increased need for IT support. In 2010 our government passed the New Healthcare Bill which rolled-out some great things for Healthcare providers, it also imposed new guidelines and regulations. One of the new regulative mandates created, is a more stringent H.I.P.P.A. regulation taking effect as early as January 2012. Not being in compliance now carries a sizeable fee and other non monetary penalties. However the government has also outlined solutions to any shortcomings that would cause your business to be out of complacence. Our goal is to help you identify those areas and put in place the proper procedure.

MSI Includes

• Monitor and support  workstations, servers and networks
• Install and maintain antivirus, anti-spam and spyware/malware protection services
• Firewall management
• Security updates and patch management
• Off-site data backup service for servers
• Provide 24/7/365 customer support via the DFC Customer Care Center—located in North America

Satisfaction with Peace of Mind

We work with our healthcare customers to:

• Manage security permission groups for critical applications
• Enhance performance of the Electronic Medical Records (EMR/EHR) systems
• Reduce the risks of HIPAA violation penalties
• Digitalization, print management and scanning support
• Third party support for phone systems and internet providers
• Institute failover, load balancing and redundancy systems to minimize downtime
• Optimize mission-critical applications for peak performance during high usage time